Terms and conditions

This information and all other information on this website is general information only and is not intended to be a recommendation. We strongly recommend that you seek advice from your financial planner as to whether this information is appropriate to your needs, financial situation and investment objectives.

For the terms of dealing with our partner companies such as mortgage brokers, trust deed vendors and other suppliers please refer to their websites of the representatives of their companies.

Online security

Our website uses encryption techniques to enhance your privacy and security on the Internet. What are ‘cookies’ and how do they work? Cookies are small data files that are downloaded from our web servers, and stored on your hard drive. A cookie is a string of letters and numbers that uniquely identify the computer you are using, and the customer number and access code you may have used to register at the site. Cookies are used on the site. We track a visitor’s journey through our site. This allows us to see at a glance which pages and information is of most interest to visitors. This type of cookie contains no personal information at all; simply a record of your journey through the site. Most browsers can be configured to refuse to accept cookies. You can also delete cookies form your hard drive. However, doing so may hinder your access to valuable areas of information within our site.

If you have a complaint

We value our customers. We will always aim to be fair and responsive. If you have a complaint, you have the right to expect that we will handle it in a friendly and professional way. When we receive a complaint, we look on it as valuable feedback that may help us to improve the services we offer and to ensure your needs are met in a satisfactory and appropriate manner. If you wish to complain, at any time, about the handling, use or disclosure of your personal information, just write to us at the following address:

Complaints Manager
Suite 2, Level 1, 132-134 Burwood Road
Burwood NSW 2134

We will make all efforts possible to investigate your complaint, and advise you of the outcome as soon as possible. If the matter is not resolved to your satisfaction, you can then refer your complaint to the Federal Privacy Commissioner, who can be contacted at:

Office of the Federal Privacy Commissioner
Level 8, Piccadilly Tower
133 Castlereagh Street
Sydney NSW 2000

More information

You can request further information about the way we manage the personal information that we hold by writing to:

Operations Manager
Suite 2, Level 1, 132-134 Burwood Road
Burwood NSW 2134

Direct marketing offers and information

The details you give us may be used to inform you about any special offers we think will be of interest to you, and to update you on new products and services or changes to our website. We may also send you details of offers or services provided by our business partners and related Dargan Financial entities. You may at any time choose not to receive these communications. Doing so will not cost you anything, and we will aim to ensure you stop receiving any unwanted communications as soon as possible.

Ownership

This website is the property of The Trustee for the Dargan Financial Discretionary Trust T/AS Dargan Financial ABN 68 702 047 521.

SMSF & taxation advice

SMSF setup, SMSF advice and taxation advice is provided by Lucentor Pty Ltd, Tax Agent Number 407003, ABN 14 142 033 690.